Questions About Auto Service & Repair in the Auburn Area?

Routine maintenance and service appointments are important to keep your Ford vehicle in excellent condition. We encourage you to take this time to view our frequently asked questions regarding automotive service. If you still have questions about Ford service and repair in Auburn, please feel free to contact a member of our service team. We'd be happy to answer any additional questions you may have.

Get Your Service Questions Answered!

  1. Prime Ford - Auburn

    780 Washington Street
    Auburn, MA 01501

    • Sales: 508-475-9517
Loading Map...

Does Prime Ford - Auburn Offer Pickup & Delivery for Service?

Yes, Prime Ford - Auburn offers Prime Pickup & Delivery for service appointments. To have your vehicle picked up, simply give our dealership a call. Once we work out the details, one of our professionals will be over to pick up your Ford Escape, F-150, or Fusion Hybrid free of charge. Once we perform the service or repairs your car needs, we will drop the vehicle off to you. Remember, our Prime Pickup & Delivery service is 100% free of charge for our customers in Auburn and across Shrewsbury and Worcester. Now you don't have to leave the house for an oil change, tire rotation, or vehicle inspection.

What is Contact Free Service?

At Prime Ford - Auburn near Northbridge, our car pickup and drop-off services are contact-free. Our team is cleaning every vehicle before and after drop-off appointments. We do this by following the CDC sanitation guidelines because the health of our staff and clients always comes first. We are protecting everyone using Personal Protective Equipment (PPE), which includes masks, gloves, and interior vehicle coverings on the floor, seats, and steering wheel. We are also maintaining social distancing practices until further notice.

What Are The Benefits of Frequent Service?

Receiving frequent vehicle near Shrewsbury improves your vehicle's overall safety. We want to ensure you and your passengers will always be well-protected. When you bring your car, truck, or SUV in for routine maintenance, our service technicians will also examine other components of your vehicle. Another benefit of getting frequent service is that your vehicle will be able to perform at its best.

How Do I Know When It's Time to Service My Vehicle?

Here at the Prime Ford - Auburn service center, we recommend a complete service at least once a year. Remember, how often you service your vehicle depends on the number of miles you drive, how well your car is maintained, weather conditions, and the surfaces of the road you drive on. If you notice anything out of the ordinary, you may want to bring your vehicle in for service sooner.

How Often Should I Get an Oil Change?

It is recommended to get an oil change every 3,000 to 5,000 miles. Newer models can typically last every 7,000 miles or every three months, depending on how much you drive. If you are driving more than usual or if you hear increased engine noise, you may want to bring your vehicle down to our Ford service center to ensure that you're up to date on oil maintenance and any other related needs.

How Often Should I Check My Fluid Levels?

Motor oil, transmission fluid, brake fluid, and engine coolant are fluids that your vehicle needs. These fluid levels can change depending on how much you drive around Worcester. The service technicians at Prime Ford - Auburn recommend checking your fluids when you come in for an oil change.

How Often Should I Change My Air Filter?

How often you should change your air filter depends on different factors. Usually, we recommend changing your air filter every 20,000 miles or once a year, whichever comes first. You can also check your air filter yourself by referencing your owner's manual.

How Often Do I Need to Get My Brakes Checked?

You can get your brakes checked 10,000 miles. If you notice a squeaking or squealing noise when you press down on your brakes, we recommend bringing your Ford down to our service center. Another sign that you should get your brakes checked is if you feel your vehicle shaking when you press down.

When Should I Replace My Brake Pads?

Brake pads do wear out over time. Generally, brake pads can be replaced every 50,000 miles, but this depends on your driving habits and the brake material. Brake pads are available in several compounds to suit various driving needs.

When Should I Replace My Car Battery?

Depending on your driving habits and various weather conditions, you should consider changing your car battery every 3 to 4 years. If you are having a hard time starting your vehicle or if you see that your headlights are dim, you may need to replace your battery sooner.

When Do I Need to Get a Tire Rotation?


Prime Ford - Auburn

780 Washington Street
Directions Auburn, MA 01501

  • Service: 508-534-8261

Schedule Service

Contact Information


Appointment Information

Service Information

Type of Service Needed

You should get your tires rotated approximately every 7,500 miles or every six months - whichever comes first. You can also get a tire rotation when you bring your vehicle in for an oil change. Of course, these numbers can change depending on the make and model of your vehicle.

How Much Air Pressure Should I Put into My Tires?

Air pressure in your tires is measured in pounds per square inch or PSI. Typically, the recommended pressure ranges between 30 and 35 PSI, but you will want to check your manufacturer's recommendation. It will be printed on a label inside your vehicle.

How Often Do Tires Need To Be Replaced?

At the Prime Ford -- Auburn service department, we recommend getting your tires checked every 3 to 4 years or every 12,000 to 15,000 miles. Our service professionals will be able to check and rotate your tires to ensure they are in good condition when you come in for routine maintenance.

Where Can I Find Auto Service & Repair Near Me?

You can find auto service and repair at Prime Ford - Auburn. We are located at 780 Washington Street in Auburn, MA. We are only a short drive away for those visiting from the Worcester and Northbridge areas.

Do I Have to Schedule An Appointment To Get My Vehicle Serviced?

To guarantee the day and time that works best for you and your busy schedule, it is recommended to schedule your service appointment online or by giving our team a call.